Skintastic Aesthetic Clinic, Sargodha (“Skintastic”, “we”, “our”, or “us”) respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you visit our website, contact our clinic, submit an enquiry, or request an appointment, and how that information may be used.
1. Information We May Collect
Depending on how you interact with our website or clinic, we may receive information such as:
- Your name
- Phone number
- Email address
- Appointment or treatment enquiry details
- Information you voluntarily provide through website forms, telephone calls, WhatsApp, email, or other communication channels
- Technical information such as browser type, device information, IP address, pages visited, and general website usage data
Please avoid submitting unnecessary sensitive medical information through general website contact forms or other non-secure enquiry channels.
2. How We Use Your Information
Information provided to Skintastic may be used to:
- Respond to your questions or enquiries
- Arrange or manage appointment requests
- Communicate with you regarding clinic services
- Provide information you request about treatments or consultations
- Operate, maintain, secure, and improve our website
- Understand website usage and performance
- Prevent misuse, fraud, or security incidents
- Comply with applicable legal or regulatory obligations
3. Appointment and Treatment Enquiries
Submitting an enquiry through this website does not establish a doctor-patient relationship and does not confirm that a particular treatment is appropriate for you.
Treatment suitability should be determined through an appropriate clinical consultation and assessment by a qualified healthcare professional.
4. WhatsApp, Telephone and Third-Party Communication
If you choose to contact Skintastic through WhatsApp, telephone, social media, or another third-party communication service, information you provide may also be processed according to that service provider’s own privacy practices and terms.
We encourage patients not to send highly sensitive or unnecessary medical information through general messaging platforms unless specifically requested through an appropriate communication channel.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to operate website functionality, understand visitor activity, measure website performance, and improve the user experience.
Analytics or other third-party technologies may collect information such as device type, browser information, approximate location, pages visited, referring pages, and interaction data.
You can control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Services
Our website may use or link to third-party services such as analytics providers, maps, social media platforms, embedded videos, messaging services, or other external websites.
These third parties may process information according to their own privacy policies. Skintastic does not control the privacy practices of independent third-party websites or platforms.
7. Sharing of Personal Information
We do not sell personal information submitted through our website.
Information may be shared with personnel or service providers where reasonably necessary to respond to an enquiry, operate the website, provide requested services, maintain security, or comply with applicable legal requirements.
8. Data Security
We take reasonable administrative and technical measures intended to protect information handled through our website. However, no website, electronic communication system, or internet transmission method can be guaranteed to be completely secure.
For this reason, please use appropriate caution when sending personal or sensitive information electronically.
9. Data Retention
Information may be retained for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining appropriate records, resolving disputes, maintaining security, or meeting applicable legal and regulatory requirements.
10. Your Privacy Requests
You may contact Skintastic if you wish to ask about personal information you have provided through our website or request an appropriate correction or deletion, subject to any legal, clinical, regulatory, or record-retention requirements that may apply.
11. Children’s Privacy
Our general website enquiry facilities are not intended for children to independently provide personal information. Where services involving a minor are being considered, a parent or legal guardian should contact the clinic and appropriate consent requirements should be followed.
12. External Links
Our website may contain links to external websites. Skintastic is not responsible for the content, security, or privacy practices of independently operated third-party websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy when our website, services, technologies, or privacy practices change. The latest version will be published on this page with an updated revision date.
14. Contact Skintastic
If you have a question about this Privacy Policy or the handling of information submitted through our website, please contact:
Skintastic Aesthetic Clinic, Sargodha
Sargodha, Punjab, Pakistan
Email: skintasticaestheticclinic2@gmail.com
Website: skintastic.com.pk